Storage FAQs

When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime.

How much notice needs to be given before I move out?
We require a 5 day written notice before you move out.

What type of documentation do I need to provide in order to rent a space?
We require a Government issued ID (example: driver’s license, state id, or passport)

Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.

Can I only access my storage unit when the office is open?
No, at the time of signing, you will receive an individual pin. You will then be able to access your storage unit 7 days a week from 6:00 AM – 10:00 PM

How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payments do you accept?
Checks, Money Orders, VISA, MasterCard, American Express and Discover.

Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office. You can view a list of our inventory on our website.

How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.

Do I need to bring my own lock?
We encourage tenants to bring their own locks at time of move-in; however we also have locks available for purchase.

Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.

What are the hours of operation?
Lock It Up Self Storage of Layton
Monday – Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 4:00 PM

Lock It Up Self Storage of Clearfield
Monday – Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 4:00 PM

Lock It Up Self Storage of North Ogden
Monday – Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 4:00 PM
Lock It Up Self Storage of Ogden
Monday – Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 4:00 PM

Lock It Up Self Storage of Bountiful
Monday – Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 4:00 PM

Lock It Up Self Storage of Clinton
Monday – Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 4:00 PM